The candidate should possess good listening skills, and the ability to respond quickly, to make a recommendation or solution to the customer’s inquiry. A clear and clarity speaking voice and fluency in English is also desired. There are several primary responsibilities common to this role:

• Excellent interpersonal skills, written and oral communication skills.

• Strong phone contact handling skills and active listening.

• Good analytical and problem-solving skills.

• Ability to multi-task, prioritize and manage time effectively.

• Work independently and as part of a team.

• Diploma or Degree in any field.

• A minimum of 3 years of working experience in the related field.

• Resilient to thrive in a complex and fast-moving environment