What You’ll Learn
The Role of an FM Manager
Key Technical & Operational FM Skills
Overview of FM Technologies in Malaysia
Essential Soft Skills for Leadership
Financial Skills Every FM Needs
Why Attend:
- Boost your leadership potential
- Gain industry-relevant knowledge
- Prepare for career advancement
- Understand the tools & tech shaping FM today
About Our Consultant
Chris Choy
Empowering Safe, Sustainable, and Smart Facilities
With 15 years of experience in Facilities Management, Environmental Practices & Industrial Hygiene, Chris has trained professionals from ExxonMobil Sime Darby, Malaysia Airports, and more. He specializes in safety, CMMS, ESG, and energy efficiency. Enabling him to deliver impactful, practical sessions under the BEEIH framework.
Benefits
Program Overview
This program is designed to transform Facility Managers, Engineers, and Senior Technicians into strategic leaders in Facilities Management (FM). Moving beyond day-to-day maintenance, participants will explore how FM impacts business sustainability, operational excellence, employee productivity, and financial performance.
Through a structured framework that combines technical knowledge, leadership skills, financial literacy, and exposure to modern FM technologies, participants will gain the confidence to manage facilities effectively while engaging and empowering their teams.
This holistic approach ensures that participants not only understand the “what” of FM, but also the “how” and “why”, enabling them to lead with confidence and deliver measurable impact.
Training Objectives
This training is designed to:
- Clarify the role and responsibilities of a Facility Manager, highlighting the balance between technical, financial, and leadership duties.
- Build self-awareness and soft skills, enabling participants to act as role models, mentors, and effective leaders for their teams.
- Strengthen technical competencies in both hard and soft services, ensuring high operational standards and compliance.
- Introduce FM technologies widely used in Malaysia, including digital platforms, IoT solutions, and mobile applications for facility operations.
- Enhance financial literacy by equipping participants with budgeting, ROI assessment, and cost-management techniques.
- Promote practical application through interactive discussions, assessments, and real-world case studies to ensure knowledge transfer into the workplace.
By the end of the program, participants will have the confidence and competence to lead their FM functions strategically, manage resources effectively, and deliver sustainable value to their organizations.
In This Training, You Will Learn To:
- Understand the Role of a Facility Manager
Gain clarity on responsibilities, leadership expectations, and how to balance strategic and operational duties.
- Apply Core Technical Skills in Facilities Management
Master the essentials of hard and soft services, preventive maintenance, safety compliance, and operational efficiency.
- Leverage FM Technologies Effectively
Explore the latest digital solutions, IoT tools, and mobile applications that transform facility operations and reporting.
- Develop Critical Soft Skills for Leadership
Strengthen communication, problem-solving, conflict resolution, and people-management skills to inspire and empower teams.
- Apply Financial Skills in FM Decision-Making
Learn how to prepare budgets, assess return on investment (ROI), and make cost-effective operational choices. - Integrate Knowledge into Daily Practice
Use assessments, case studies, and best practices to confidently apply skills in real workplace scenarios.
